Terms of use

About these terms

These terms govern the use of UGIII, a marketplace where businesses hire creators to make videos and photos for their projects. By creating an account, you agree to them.

The agreement for each piece of work is between the business and the creator who takes it on. UGIII runs the marketplace, the payment, the chat and the record of every version, and holds the money between payment and approval.

Your account

You create an account as a business or as a creator. A business account has one owner, who creates the projects, pays and approves the work. A creator account belongs to one person.

Keep your sign-in details to yourself. What is done from your account is treated as done by you.

What you tell UGIII must be true: your name, your market and, for a creator, the work in your portfolio and what you say you can make.

Projects, applications and invitations

A business describes the work in a project: the formats, the length, the number of pieces, the deadline, the revision rounds and the markets it is open to. Creators apply with a price and a delivery time, or a business invites a creator directly.

A creator sets their own price. The price agreed on the application or the invitation is the price of the collaboration, and nothing inside the collaboration can change it.

When a business pays for the creator it chose, the project closes to everyone else who applied, and they are told so.

Paying first

A business pays when it chooses a creator. The collaboration, its chat and its uploads open only once the payment provider confirms the payment, so no creator starts work that has not been paid for.

Payments are collected and paid out by a payment provider. UGIII never sees or keeps your payment details; it keeps the provider's reference for each payment.

Held until approval

From payment to approval, the money is held and neither side can take it. When the business approves the last piece, the creator's payout starts on its own: nobody has to ask for money.

Until then, the business can ask for changes within the revision rounds set in the project. Every cut is kept as a version, so both sides can see what changed.

The fee

Joining is free and there is no subscription. UGIII keeps 12% of each agreed price, and the creator receives the rest. The business pays the agreed price with nothing added.

The fee and the creator's share are fixed when the business pays, and both sides can see them on the collaboration.

If a business does not answer

If a business neither approves a cut nor asks for a change within 5 days of it being handed over, the cut is approved automatically. The window starts again with each new version.

An automatic approval counts exactly as one the business made: the work is complete and the money is released to the creator.

If the work is late

Once the deadline has passed by 3 days and nothing is waiting for the business's review, the business can cancel the collaboration and receive the whole payment back.

A refund ends the collaboration, and the creator is not paid for it.

Disputes

Anything those two rules do not settle is a dispute. Either side can open one from the collaboration, with a written reason.

While a dispute is open, nothing moves: no version can be handed over or answered, neither window runs, and the money stays held. UGIII staff read the project, the chat and the versions, then release the money to the creator or return it to the business.

The work

Once a business has approved a piece and the money has been released, the business may use that piece for its own business. The project does not record any further terms of use, so any limit on use must be agreed in the collaboration's chat before the business pays.

A creator hands over only work that is theirs to hand over, with the agreement of everyone who appears in it.

What is not allowed

Paying or asking for payment for a collaboration outside UGIII, asking the other side for more money in the chat, uploading work that is not yours, and anything that breaks the law.

UGIII can suspend an account that does any of these. Money already held in a collaboration stays held until the collaboration is settled.

Reviews

When a collaboration is complete, each side can review the other once, with a score and a sentence. A creator's reviews and their number of finished jobs appear on their public profile.

Changes to these terms

When these terms change, the new text is published on this page before it applies. A collaboration already paid for keeps the terms it was paid under.